A: As our name suggests, we strive to be a green company, by employing non-toxic products from leading brands whenever possible and using non-chemical methods, such as hot water extraction, to clean carpets, upholstery and draperies. When detergents and stain removal products need be applied, we use safety-tested agents only.
A: We can schedule an emergency, weekend, and even public holiday session, upon request and subject to availability.
A: Depending on the type of carpeting you have, as well as on the temperature and humidity levels in the room, it will take between 2 to 4 hours for the floor covering to dry completely. If you must step on the carpet before it has dried out, we recommend that you remove any footwear or use overshoes.
A: Please avoid applying any cleaning detergents on a fresh stain, as this may compromise the results of our cleaning efforts. You can blot out the liquid with a cloth.
A: Please, refer to our Terms and Conditions. We will make every effort to remedy the situation (re-clean, rectify damages, etc.) up to your utmost satisfaction.
А: We require a 24-hours notice if you wish to cancel your appointment. Failure to do so will result in a $50 cancellation fee.
My carpets are perfectly clean after the service. The price was okay and Sam's team were brilliant.
Sam's team arrived on time, finished the job quickly and best of all - my sofa is as new. Very good customer service as well.
I made a short-notice carpet cleaning booking after an engagement party we hosted in our house. The sales operator were very polite and the guy they sent - Jeff did a superb job, getting all of the stains out. Couldn't ask for more.
Wonderful carpet cleaning! I couldn't be happier, thank you!
Had a mattress and sofa cleaning which came with a nice discount. Thanks for sending Ray, he did a great job. Will use again!
Really appreciate the hard work and the time your guys took to walk me through the process and give me maintenance tips.
I'm always worried when I entrust my old rugs to random companies, but you proved yourselves in my eyes. I've used your service twice now, and as long as the quality stays as high, I'll continue to use in the future.
I was really pleased with the quality of cleaning, especially considering the price! Would definitely use this service again.
We've used your mattress cleaning service for several months now - our hotel is small but it gets heavy traffic in summer. We've never been disappointed with your service in the slightest, and we're a fan of the rates too!
We run a small motel on the outskirts of Melbourne and knew the upholstery had to be cleaned, as it didn't look too good. You came at the time you promised, and we paid the exact price we were told over the phone. Thank you for offering amazing services, affordable for small business.